Motorola Moto G9 Plus 6GB/128GB Copper - Tips & Tricks

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Frequently asked questions for the Motorola Moto G9 Plus 6GB/128GB

  • Can I use online storage with my Motorola Moto G9 Plus 6GB/128GB

    Answer:

    Besides the internal storage of your device, you can also use Cloud Storage. Here you can upload your photos and videos, so they no longer have to be on your phone. They remain available on your phone via the Cloud, but do not take up any more space on your phone. In this way, your phone will stay fast and your storage will become much less full. Examples of Cloud storage are iCloud, Dropbox, Google Drive, and Microsoft OneDrive.

  • The storage space of my Motorola Moto G9 Plus 6GB/128GB is full. What do I do?

    Answer:

    Your phone's internal storage can become full by storing lots of apps, photo’s, video’s, music, or contacts. This is very annoying, because it makes your phone slow and you can't download new photo's or apps anymore. You can expand your phone's memory with a microSD card. This is a card that you can place in the slot of your second SIM card. This does mean that you can only use one sim card. You can also use cloud storage. You upload photo's and video's to the Cloud and then remove them from your phone. The files will remain available on your phone via the Cloud, but will no longer take up space on your device. This way, your phone stays fast and you have room for new apps, for example. Examples of Cloud storage are iCloud, Dropbox, Google Drive, and Microsoft OneDrive.

  • Can I place two SIM cards and a microSD card in my Motorola Moto G9 Plus 6GB/128GB at the same time?

    Answer:

    Of course, it is annoying when your storage space is full. Often you can solve this by placing a microSD card in your phone for extra storage space. Your phone uses hybrid Dual SIM. This means that the second SIM card slot is also where you place your microSD card. This means that you cannot insert two SIM cards and one microSD card at the same time. You can choose between one SIM card and a microSD card, or two SIM cards. Do you not know how to insert the microSD card in the compartment of the second SIM card? Then look in the manual of your phone. This is often explained. These manuals can be found on the page of the device on our website.

  • How does Dual SIM work with the Motorola Moto G9 Plus 6GB/128GB?

    Answer:

    You can use two SIM cards with different phone numbers in a Dual SIM phone at the same time. Depending on the model, you can be reached on both SIM cards at the same time, or you can switch between them. This comes in handy if you have both a business and a private number, or a domestic and a foreign number. It depends on your device whether you can set up a separate ringtone for each phone number.

    Switching between SIM cards and contacts is very easy, so you're always calling from the right number. The contacts are often sorted by SIM card. This way, you will always call your business contacts with your business number and private contacts with your private number. In a Dual SIM phone, you can also use only one SIM card.

  • My Motorola Moto G9 Plus 6GB/128GB does not connect to mobile internet, how can I solve this?

    Answer:

    If your phone does not connect to a 3G or 4G network, there can be several reasons for this.

    Option 1: only SIM slot 1 is suitable for 3G/4G connections
    It may be that only one of the two SIM slots is suitable for 3G or 4G connections. In this case you can solve the problem by putting the SIM card you want to use for 3G internet in SIM card slot 1. Then you can check if your APN settings are correct. These settings differ from provider to provider and can be adjusted via the settings menu.

    Option 2: the connection gets lost
    If your connection is lost, you can often remedy this by disabling the automatic network search. Then you can manually set up the desired network via ‘mobile data’ in the settings menu and look at network operators.

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